CEJSCase StudiesE-commerceData-driven restroom management

Data-driven restroom management

Client: University Hospital Bratislava
Location: Bratislava, Slovakia
Industry: Healthcare
Year: 2024

Data-driven restroom servicing for high-traffic logistics facilities

In busy logistics facilities, restroom usage changes constantly throughout the day. Shift rotations, employee breaks, and operational peaks create unpredictable traffic patterns that traditional cleaning schedules cannot reflect.

To improve responsiveness, CEJS implemented a smart restroom monitoring solution that combines occupancy data, consumable tracking, and automated notifications. Instead of relying on fixed service intervals, cleaning teams receive real-time insights that help them prioritize servicing based on actual demand. The result is a more efficient, transparent, and proactive approach to facility management that supports both operational performance and workplace experience.

The Challenge

Fixed schedules couldn’t keep pace with real facility demand

Large logistics centres operate around the clock, with restroom occupancy varying significantly between locations and throughout the day. Cleaning teams often had limited visibility into actual usage, making it difficult to respond efficiently to changing conditions.

Key challenges :

Cleaning schedules based on predefined time intervals rather than actual demand
Limited visibility into restroom occupancy and consumable usage
Increased risk of empty dispensers during peak traffic periods
Cleaning resources distributed evenly despite uneven facility usage
Limited operational data to support planning and continuous improvement

Operational environment:

24/7 logistics operations

Continuous employee movement across multiple shifts creates highly variable restroom demand.

High-footfall shared facilities

Restroom occupancy changes throughout the day, requiring flexible service planning.

Dynamic operational priorities

Cleaning and replenishment needs shift continuously based on actual facility usage rather than predefined schedules.

Our Solution

Intelligent restroom management powered by live operational data

CEJS implemented an IoT-enabled monitoring system that continuously collects anonymous occupancy data and tracks consumable usage across restroom areas.

By combining real-time information with automated alerts, facility teams can prioritize cleaning and replenishment activities according to actual demand instead of fixed service intervals.

Occupancy monitoring

Anonymous visitor tracking provides continuous insight into restroom traffic, helping identify peak usage periods and locations requiring increased attention.

Smart consumable management

Paper products and hygiene supplies are monitored in real time, allowing replenishment before shortages occur while reducing unnecessary servicing.

Dynamic workforce allocation

Cleaning priorities are adjusted using occupancy trends, shift schedules, and automated notifications, enabling teams to respond faster where demand is highest.

Live operational reporting

Interactive dashboards provide continuous visibility into occupancy trends, servicing history, consumable status, and operational performance, supporting better day-to-day decisions.

Results & Impact

Smarter facility services driven by operational intelligence

Moving from schedule-based cleaning to demand-driven servicing helps facility teams respond faster, allocate resources more effectively, and maintain higher service standards.

More responsive cleaning

Cleaning activities are triggered by actual restroom usage rather than fixed schedules, allowing high-traffic areas to receive attention when it is needed most.

Better workforce allocation

Occupancy data, shift patterns, and automated notifications help cleaning teams prioritize the busiest locations, improving productivity without increasing operational complexity.

Improved service reliability

Continuous monitoring of consumable levels helps prevent empty dispensers and delayed replenishment, reducing service issues and supporting a better workplace experience.

Real-time operational visibility

Live dashboards provide immediate insight into occupancy, servicing activities, and facility performance, enabling faster decisions and continuous optimization across locations.

Operational Perspective

The value of this solution goes far beyond restroom monitoring. By combining live occupancy data with automated alerts and operational reporting, we can adapt our services to real facility usage. This allows our teams to focus their efforts where they create the greatest impact – improving service quality, optimizing resources, and supporting smarter day-to-day facility management.

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